This Privacy Policy explains how the Cycle Travel Club (“we”, “us”, or “our”) collects, uses, and shares your personal data and information when you visit our website, use our app, or become a member of our club.
What personal information do we collect?
We may collect the following personal information about you:
Contact information, such as your name, email address, phone number, and mailing address
Membership information, such as your membership number, membership type, and membership status
Travel information, such as your travel history, travel preferences, and upcoming travel plans
Payment information, such as your credit card number, billing address, and expiration date
Demographic information, such as your age, gender, and location
Other information that you voluntarily provide to us, such as your interests, hobbies, and feedback
How do we use your personal information?
We use your personal information to:
Provide you with access to your membership benefits and services
Process your travel bookings and payments
Send you promotional emails and other marketing communications
Personalize your experience on our website and app
Conduct market research and improve our services
Comply with our legal obligations
How do we share your personal information?
We may share your personal information with third-party service providers who help us operate our website and app, process your payments, and provide you with travel services. We may also share your personal information with third-party marketing partners, but only with your consent. We will not sell or rent your personal information to any third parties without your consent.
Use of Cookies
We use cookies to collect information about your use of our website and app. Cookies are small text files that are stored on your device when you visit a website or use an app. Cookies allow us to track your browsing activity and preferences over time.
You can choose to disable cookies in your browser settings, but this may prevent you from using some of the features of our website and app.
Your rights as a user
You have the following rights under this Privacy Policy:
The right to access your personal information
The right to rectify your personal information
The right to erase your personal information
The right to restrict the processing of your personal information
The right to object to the processing of your personal information
The right to data portability
You can exercise any of these rights by contacting us at hello@cycletravelclub.com or through the contact form available on the site.
Your personal information and sensitive data
We respect your personal information and strive to be a safe browsing experience for all. Our web hosting provider (Hostinger) utilizes HTTPS and SSL protocols to encrypt all personal data and site communications. Any data traveling between visitor servers and your site stays encrypted. Sensitive data as defined by the EU’s General Data Protection Regulation (GDPR), and additionally including information involving children, is encrypted and stored only on protected servers.
We protect your information within Cycle Travel Club. All data is internally monitored and password protected with access granted only to appropriate managers. Cycle Travel Club keeps current with emerging regulations and legislation including but not limited to the 2024 My Health My Data Act (House Bill 1155), the California Consumer Privacy Act and California Privacy Rights Act, using information and resources from the International Association of Privacy Professionals (IAPP).
Marketing and email opt out
You have the right to opt out of all marketing emails. This can be done in the Notification Preferences section of your account. We may contact you involving important information regarding payments, necessary site updates and alerts, or updates to this Privacy Policy.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make any changes, we will post the updated Privacy Policy on our website and app.
Contact us
If you have any questions about this Privacy Policy, please contact us at hello@cycletravelclub.com. You can additionally mail us at this address:
Cycle Travel Club
5125 Meridian St
Los Angeles, CA 90042
